Mobile

Mobile | Improve battery life

This article provides some simple tips to help you lengthen the time between charges. Your battery's capacity will decrease as it gets older too, so these tips will help maintain that capacity for longer. New phone, charge it first!When you get your new phone there may be some residual charge on the battery which allows you to power your phone on. In order to achieve the longest battery life it's recommended that you fully charge your phone before proceeding with regular usage. This is also applicable for any new battery. What can I do to make my battery last longer? There are some basic settings that you can adjust that won't impact on how you use your mobile but will decrease battery use.

Guide to unlock the Vodafone Smart First phone

The unlock code we sent you is an alpha numeric code. Please follow the steps below carefully. They are different for each phone.

How secure is One NZ's mobile network?

The high security connection of the underlying GSM network, coupled with application level security like VPN, provides secure end-to-end access into the corporate environment.

One Business with Webex | Setup Caller ID blocking

This article covers the Caller ID Blocking calling feature that you can manage through the One Business Mobile online portal in real time.

My One NZ | Turn on Red Share for Business Email Reports

If you are an administrator, you have complete visibility of all data usage and can set up daily emails to notify you which users have reached 80% of their assigned soft data limit.

Can I view my mobile and broadband together in My One NZ?

Yes, you can view mobile and broadband accounts together in My One NZ via the mobile app.

How big a picture message can my mobile receive?

Some mobiles can send PXT (picture) messages that are of a different size to others. If a large message is sent to a mobile that can only handle smaller messages, the image, sound or video will be reduced in size to allow that mobile to receive the message.

Inmarsat - calls to ships

Inmarsat is a satellite system (International Marine Satellite) that allows you to place telephone calls to ships.

NZ Travel SIM | Summary

This article contains details about the One NZ Travel SIM, that lets you call, TXT and use data when visiting New Zealand.

I can't access My One NZ, how can I change a Red Share data limit?

Data limits can only be managed through My One NZ – our Customer Care agents do not have the ability to access or modify your data limit.

Internet Explorer Not Supported

Please note that we do not support Internet Explorer. For optimal browsing we recommend Chrome, Safari, or Firefox.