Mobile Hardware

What is a DUNS number?

Dun & Bradstreet's D-U-N-S Number is a unique nine-digit identification number providing unique identifiers for businesses. Apple require businesses to use their DUNS number when they register for Apple Device Enrolment Program (DEP). If you don't have a DUNS number, you can apply for one by filling out a D-U-N-S application form or by calling 0800 733 707.

Prepay | Find your mobile serial number

This article explains where you can find your serial number on your Prepay Mobile.

Find a mobile IMEI number

Your mobile device's IMEI (International Mobile Station Equipment Identity) number is a unique identifier used by our network to recognise your device. We will sometimes ask you for your IMEI number to help us to help you with your device.

Wireless Broadband | Modem deliveries

This article covers modem deliveries for Wireless Broadband connections.

SIM cards for iPad

iPads use different SIM cards depending on which model you have. Any of our retail stores can provide you with the right SIM card for your iPad. The majority of iPads use a Nano-SIM except for iPad with Retina which uses a Micro-SIM.

Guide to unlock the Alcatel 10.42 phone

The unlock code we sent you is an alpha numeric code. Please follow the steps below carefully. They are different for each phone.

iPhone | Find your lost phone

This article covers how you can find your iPhone, if you've misplaced it.

'Storage almost full' on an Android phone?

Uh oh, storage almost full... If you get this message it's probably time to start managing your storage - you’ll be amazed at the space you can create.

Guide to unlock a Vodafone Smart E9 phone

The unlock code we sent you is a numeric code. Please follow the steps below carefully. They are different for each phone.

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