Find a mobile IMEI number
Your mobile device's IMEI (International Mobile Station Equipment Identity) number is a unique identifier used by our network to recognise your device. We will sometimes ask you for your IMEI number to help us to help you with your device.
Wireless Broadband | Modem deliveries
This article covers modem deliveries for Wireless Broadband connections.
SIM cards for iPad
iPads use different SIM cards depending on which model you have. Any of our retail stores can provide you with the right SIM card for your iPad. The majority of iPads use a Nano-SIM except for iPad with Retina which uses a Micro-SIM.
Guide to unlock the Alcatel 10.42 phone
The unlock code we sent you is an alpha numeric code. Please follow the steps below carefully. They are different for each phone.
iPhone | Find your lost phone
This article covers how you can find your iPhone, if you've misplaced it.
'Storage almost full' on an Android phone?
Uh oh, storage almost full... If you get this message it's probably time to start managing your storage - you’ll be amazed at the space you can create.
Guide to unlock a Vodafone Smart E9 phone
The unlock code we sent you is a numeric code. Please follow the steps below carefully. They are different for each phone.
Guide to unlock the ZTE F320 phone
The unlock code we sent you is an alpha numeric code. Please follow the steps below carefully. They are different for each phone.
Guide to unlock the Vodafone Smart N9
This page explains how you can unlock the Vodafone Smart N9.