Call Waiting for home phone (HFC)
Call Waiting lets you answer another call, even when you're already on the phone. If you're talking on the phone and someone else tries to call you - local or long distance - you'll hear a 'beep' tone. A few seconds later, you will hear the tone again. The person trying to ring you will hear the normal ringing sound. There is a monthly fee for Call Waiting.
Change your home phone recorded name (HFC)
Your home phone Recorded Name (Mailbox Name) is the name used in the Standard Greeting, Phone Divert and Message Waiting Notification. To update your recorded name:
Forward home phone callers to another number (HFC)
This article covers how, using Call Forward on your home phone, your caller can have their call transferred to another number that you have set up previously. You set the number to be called and control the times when calls will be transferred, including different times during the week and the weekend. There is a monthly fee for Call Forward.
Home phone voicemail password options (HFC)
Change your voicemail password
HFC or Fibre | Move a broadband access point
To move your access point to another part of your house, you will need to contact us:
Setting up home phone voicemail notifications (HFC)
Your voicemail can call you whenever a message has been left on your home phone. You can be notified of all messages or only those marked as urgent. You can specify the time during which you want notifications and can select different times for during the week and weekend. You can also change the number called with notifications, the schedule, or turn this feature on and off.
HFC | Fix broadband issues
You should know
Voicemail | User guides for voice calling over broadband
How to use voicemail for VoIP HFC, ADSL and VDSL home phone lines