My modem can detect a connection but is unable to establish one
If you encounter this issue, try restarting your wireless modem. You can also check the following:
Wireless Broadband | Equipment ownership
The equipment belongs to you. However, your Rural Wireless Broadband antenna is fixed by an installer in a location where it gets the best possible connection and should not be moved by you.
Wireless Broadband | Modem deliveries
This article covers modem deliveries for Wireless Broadband connections.