If you encounter this issue, try restarting your wireless modem. You can also check the following:

• Your wireless modem cables are in a working condition
• Your Wi-Fi power cable is plugged in to the power socket and is turned on
• The modem displays lights (means it's turned on)
• Ensure your broadband connection is still active (make sure you're bill is not overdue)

If you think you need help with your Wi-Fi or the modem, you can always or just call us .