My One NZ | How to add your passkeys

Passkeys are a simple and secure way to sign in to My One NZ without a password. Depending on your device, you can use your face, fingerprint, screen lock or device PIN.



This guide explains how to set up a passkey for your My One NZ account.

Before you begin

Make sure:

  • You can sign in to My One NZ
  • Your device supports passkeys
  • You have a screen lock, fingerprint or face recognition set up on your device

Steps to add a passkey

  1. Sign in to My One NZ, then open My profile
  2. Scroll to Passkeys, then select Create a passkey

    My One NZ App My Profile Select Create Passkeys

  3. Follow the instructions on your device

    You may be asked to use your fingerprint, face, screen lock or device PIN

  4. Select Set up passkeys, then follow the instructions on your device.

    My One NZ App Set up Passkeys Start Screen

    Once complete, your new passkey will appear under Passkeys in your profile

    My One NZ App Profile Passkey Example

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