The unlock code we sent you is an alpha numeric code. Please follow the steps below carefully. They are different for each phone.

Don't have an unlock code yet?

Unlock instructions for the Nokia C2-01

1. Turn on your phone with NO SIM card inserted
2. Carefully read the following steps before attempting to enter the unlock code.
3. Enter into the phone:  #pw+ followed by the 20-digit unlocking code then +7#
4. To enter p press the * (star) key three times
5. To enter w press the * (star) key four times
6. To enter + press the * (star) key two times
7. If the unlock code is correct, it will display "Phone Restriction Off".
8. If a wrong 20-digit unlock code is entered, it will display "CODE ERROR". Repeat Step 3 to attempt to unlock the phone again with the correct unlocking code. There is no maximum number of tries. It's set unlimited.

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Please note: We cannot guarantee that an unlocked phone will be compatible with another network.

This is because different networks may use different technologies and frequencies. Please check compatibility requirements with the destination network provider.

Important: Do not try to guess, or make up, your unlock code.

If our instructions are not followed carefully and you enter an incorrect code multiple times, you may lock your phone completely. If, after three attempts, your phone does not unlock please call us on 0800 837 867 (Mon-Fri, 8am-6pm). We can only help with unlocking One New Zealand mobile devices purchased from an authorised One NZ retailer that hasn't been tampered with, is not 'jail broken' or flashed.