You will need your current security PIN before you can change it.
- Dial 0818 for voicemail (or 0508 700 719 if using another phone)
- Enter PIN or Mailbox ID and PIN
- Select Other Settings (Option 4)
- Select PIN change (Option 1)
Forgotten your voicemail security PIN?
If you've forgotten your PIN, simply call us on 0800 438 448 and, once we've identified you, we'll reset it.