This page explains how to change Wi-Fi channels on a Ultra Hub modem.
Steps
Open a web browser and go to 192.168.1.1
The Welcome screen appears
Complete the following fields:
- Username: vodafone
Password: You can find this on the bottom of your modem
Click Log In
The Overview screen appears
Click the Wi-Fi tab
The Setup screen appears
From the Channel drop-down menu, we recommend you select Auto:
- We DO NOT recommend manually setting the channel and it should be left on Auto as preference.
- The device automatically determines the best channel to use
- The device re-scans every 60mins for the optimal channel
Manually setting the channel should be use as part of temporary diagnostic troubleshooting only
Please note: Wi-Fi channels for 2.4 GHz and 5 GHz are set up separately
Click Apply
Frequently Asked Questions
What is a Wi-Fi channel?
A Wi-Fi channel is like a lane on the road - the less cars in your lane, the closer to the speed limit you can go. When you're on a channel which is not used by many devices it can help you experience:
- Less disconnections
- Faster browsing and download speeds
When should I change my Wi-Fi channel?
You should consider changing your Wi-Fi channel when you:
- Have checked the Wi-Fi Analyser and can see there are a lot of other devices in your area using the same channel
- Experience slow browsing speeds when using Wi-Fi but normal speeds when connected using an Ethernet cable
- Have a poor Wi-Fi signal