This page explains how to change Wi-Fi channels on a Ultra Hub modem.

Before you begin

A Wi-Fi channel is like a lane on the road - the less cars in your lane, the closer to the speed limit you can go. When you're on a channel which is not used by many devices it can help you experience:

• Less disconnections 
• Faster browsing and download speeds

When should I change my Wi-Fi channel?

You should consider changing your Wi-Fi channel when you:

• Have checked the Wi-Fi Analyser and can see there are a lot of other devices in your area using the same channel
• Experience slow browsing speeds when using Wi-Fi but normal speeds when connected using an Ethernet cable
• Have a poor Wi-Fi signal

Steps

1. Open a web browser and go to 192.168.1.1

   The Welcome screen appears

2. Complete the following fields:

   • Username: vodafone

   • Password: You can find this on the bottom of your modem

     

3. Click Log In

   

   The Overview screen appears

4. Click the Wi-Fi tab

   

   The Setup screen appears

5. From the Channel drop-down menu, we recommend you select Auto:

   • We DO NOT recommend manually setting the channel and it should be left on Auto as preference.
   • The device automatically determines the best channel to use
   • The device re-scans every 60mins for the optimal channel

   • Manually setting the channel should be use as part of  temporary diagnostic troubleshooting only

     Please note: Wi-Fi channels for 2.4 GHz and 5 GHz are set up separately

     

6. Click Apply