Top up | Via My One NZ Web using a voucher

This article contains steps on how to top up a Prepay mobile with a Recharge Voucher using My One NZ Web.

Steps

  1. Log into My One NZ , selecting My One NZ 
    Screenshot My One NZ Web login
  2. Point your mouse cursor over Top Up & Pay and select Top Up 
    Screenshot My One NZ Web Topup
  3. From the Select mobile number to Top Up section, select the Prepay connection that you want to Top Up
    Please Note: Selecting Top Up another Prepay connection gives you the option to enter another Prepay number to Top up
    Screenshot My One NZ Web Select Mobile Number
  4. From the Choose top up method section, select Recharge voucher 
    Screenshot My One NZ Web Top up Recharge Voucher
  5. Enter the Voucher number
  6. Click Confim
    Screenshot My One NZ Web Confirm Top up

What to do if that didn't work

If you have trouble topping up using the My One NZ Web please try using the My One NZ App

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