How it works

This service is already active on your mobile. If your phone is off, outside our coverage area or you don't answer within 20 seconds, callForward sends the call to voicemail or to another number specified by you. You can also choose to forward all calls immediately, for those times when you can't answer. 

This is available to On Account customers only.

Set up

Setting up this feature is done through your mobile's dial pad - it is not a TXT.

Forward ALL incoming calls to voicemail when roaming overseas
Activate: * * 21 * +6421700700  FREE +6421700700  # (SEND)
Deactivate: # # 21 # (SEND)

Forward ALL incoming calls immediately
Activate: * * 21 * full phone number # (SEND)
Deactivate: # # 21 # (SEND)

Forward unanswered calls
Activate: * * 61 * full phone number # (SEND)
Deactivate: # # 61 # (SEND)

Forward calls when out of coverage or phone switched off
Activate: * * 62 * full phone number # (SEND)
Deactivate: # # 62 # (SEND)

Forward calls when busy
Activate: * * 67 * full phone number # (SEND)
Deactivate: # # 67 # (SEND)

Turn off all forwarding # # 002 # (SEND)

Find out divert status * # Divert Code # (SEND)
Please note: To enter * * as part of your callForward options, you may need to leave a 2 second gap between each press of the * key